Lake of the Torches Resort Casino

Review Detail

2.9 12
Great Place to visit!!!!!!!!!!!!!
(Updated: July 21, 2011)
Overall rating
 
4.0
Slots
 
5.0
Table Games
 
2.0
Customer Service
 
5.0
Player's Club
 
5.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
3.0
Food & Drink
 
3.0
This casino has great customer service except in the buffet. We had lunch buffet and when we came up to be seated the host walked so fast that we almost lost him going to the table. Then we both had ate a dish of food before we got anything to drink. When I asked for a beverage the girls response we would get it as soon as she could find our waitress. There was a woman named Corey that worked in valet that was helping out and from just watching her we could see that she could work circle around their wait staff. All the waitress were walking around like they couldn't care if they were there or not. This was our only complaint. The rest of the casino experience was great. They need to consider a course on customer service for the restaurant staff. You will have a great time here. Thanks.
EA
Was this review helpful? 1 1

Comments