Just have to say that West Virginia is a dying state! We have a hard enough time with business coming to West Virginia and staying here. Then you get people from other state to come here to visit your casino and you give them shitty service!! Way to go guys!! Run everyone off until the casino closes because there is not enough guest to keep it open!!! What ever happened to customer service huh! Its not about you! Its about your guest that come there to play which in turn pays you the employee!!! Every review I have read the people said they will not be back!! Not one good review!! Keep it up and you will all be out of a job!! The owners need to be contacted and they need to know how the management does not care about their guest!!! Sad!!