Review Detail
2.0 99
Do NOT go to Charles Town WV to gamble!
Overall rating
1.0
Slots
1.0
Table Games
1.0
Customer Service
1.0
Player's Club
1.0
Gaming Atmosphere
1.0
Amenities or Hotel
1.0
Food & Drink
1.0
Do NOT go to Charles Town WV to gamble! Their new "Hollywood" casino is in BIG trouble.
Can you imagine $50 minimum blackjack tables at 4:00pm on a Thursday
afternoon? Well, that's what they have! I asked why, and they said they
have a shortage of dealers! So, basically, they didn't prepare by hiring
enough dealers, and to remedy the situation, they are SCREWING the players!
They have rows and rows of brand-new shiny tables, all carefully roped off.
back in the only open pit, the smoke is so thick, you can practically cut
it with a knife.
This is the same "casino" with the reputation of having the tightest slots
on the face of the planet. I've played there three times before, and the
reputation is CLEARLY deserved. The management's true colors shine
brightly in this backwater. They will SCREW their players by taking
advantage of any situation in any way they can. My guess is, there's
nothing in the West Virginia law about being "Fair and Equitable."
What did their managers have to say about my complaints? I have no idea.
None of the employees on the floor knew where to find a manager. One slot
attendant simply waved her hand in my face and said "Whatever!"
Do NOT go to Charles Town WV to gamble!
Can you imagine $50 minimum blackjack tables at 4:00pm on a Thursday
afternoon? Well, that's what they have! I asked why, and they said they
have a shortage of dealers! So, basically, they didn't prepare by hiring
enough dealers, and to remedy the situation, they are SCREWING the players!
They have rows and rows of brand-new shiny tables, all carefully roped off.
back in the only open pit, the smoke is so thick, you can practically cut
it with a knife.
This is the same "casino" with the reputation of having the tightest slots
on the face of the planet. I've played there three times before, and the
reputation is CLEARLY deserved. The management's true colors shine
brightly in this backwater. They will SCREW their players by taking
advantage of any situation in any way they can. My guess is, there's
nothing in the West Virginia law about being "Fair and Equitable."
What did their managers have to say about my complaints? I have no idea.
None of the employees on the floor knew where to find a manager. One slot
attendant simply waved her hand in my face and said "Whatever!"
Do NOT go to Charles Town WV to gamble!
C
cruser2010