Review Detail

3.2 8
Washington 4508
Disappointment
Overall rating
 
2.4
Slots
 
3.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
3.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
3.0
Food & Drink
 
3.0


We have been going to Northwood since it opened at least twice a week, and before that we went to the River Casino. The month of August we went to Europe. When we didn't get our regular coupons in the mail for September we thought they had discontinued the promotion.



On Sept 4 we were in the casino and found they still issued the coupons . We felt seeing that they didn't value us as regular patrons we went to the Silver Reef.



We noticed the casino was quite empty that day and wondered why. Could it be they were also cut from the mailing list. We have spent countless days gaming and eating in the restaurants and are upset by this slight to us on their part.

A
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