Review Detail

2.3 46
Washington 8372
Very disappointed
(Updated: May 07, 2017)
Overall rating
 
2.2
Slots
 
2.0
Table Games
 
2.0
Customer Service
 
2.0
Player's Club
 
2.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
2.0
Food & Drink
 
2.0
It is sheer insanity why I keep going to the Muckleshoot... I always get the same results very rarely win anything. The Muckleshoot has just become a joke the payouts are pathetic. I got stranded at Muckleshoot today. The last two buses of the evening just did not come. I couldn't get ahold of anybody. I thought I might ask for a courtesy voucher to take a cab home. After all I have been a good customer over the years. I was not treated with courtesy at all. I was insulted and basically called me a liar. The first thing one of the workers did was to check my players card. I explained to them I rarely use I am always afraid it could make me lose even more if that is possible. I told one of the men that over the course of about two and a half or three hours I withdrew 360 out on my credit card and paid 4 ATM fees and ask them to listen to the transaction from my cell phone. That's when the jerk sad that I could have just taken it out and put it in my purse implying I'm just trying to scam the casino for a cab ride... yes in intervals trying to pay as many ATM fees as I can. They were no help at all and downright insulting like I said earlier. I think that just sucks so if you would like to be treated like crap and lose all your money go to Muckleshoot. And last year I bought a purse at the Muckleshoot gift shop it was such a piece of crap that it was falling apart 3 days after I purchased it. I want to return it they put it back on my credit card... the purse was $45 I realized when I checked it the sales clerk had taken it upon herself to tip herself $35. She must have made a fortune doing that. I am disillusioned disappointed and I will no longer be a Muckleshoot customer.
CK
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