Emerald Queen Casino at I-5

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2.0 (41)

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Details

Address

2024 East 29th Street

City

Tacoma

State

Washington

Zip Code

98404

Country

United States

Phone

(206) 594-7777

Website

http://www.emeraldqueen.com

Toll-Free Number: (888) 831-7655

Restaurants: 4

Liquor: Yes

Valet Parking: Free

Games Offered: Slots, Video Poker, Blackjack, Craps, Roulette, Spanish 21, Pai Gow Poker, Let It Ride, Three Card Poker

Overnight RV Parking: Free/RV Dump: No

Special Features: Sports bar. Free shuttle to Emerald Queen Fife, 155 room hotel opening soon. 1800 seat Entertainment venue. 2100+ slots. 60+ table games.

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User reviews

41 reviews

5 stars

4 stars

10%

3 stars

22%

2 stars

34%

1 star

34%

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Name

Review Title

Ratings

Slots

Table Games

Customer Service

Player's Club

Gaming Atmosphere

Amenities or Hotel

Food & Drink

Comments

bad, bad Blackjack

October 12, 2020

The Emerald Queen in Tacoma recently reopened after their recent remodel and expansion. They use to offer decent Blackjack - 6 deck shoes, dealer hits soft 17, surrender & 3 to 2 blackjack payoffs. However, since their reopening - they are now dealing cards from those dreaded continuous shufflers. After about 1 deck is dealt and placed in the discard tray, the dealer puts the stack back into the continuous shuffler to be redealt. Please spread the word and let casinos know that you will not play Blackjack from continuous shufflers, nor, any table offering 6 to 5 Blackjack payouts

Former Player

Comments (0) | Was this review helpful? 0 0

Please be smart and go anywhere else

February 06, 2019

Overall rating

1.0

Slots

1.0

Table Games

1.0

Customer Service

1.0

Player's Club

1.0

Gaming Atmosphere

1.0

Amenities or Hotel

1.0

Food & Drink

1.0

Be smart and go spend your money elsewhere. The buffet is over priced crap, and the staff is even worse.

Sam

Comments (0) | Was this review helpful? 4 0

Nasty place

December 21, 2018

Overall rating

1.3

Slots

1.0

Table Games

2.0

Customer Service

1.0

Player's Club

2.0

Gaming Atmosphere

1.0

Amenities or Hotel

N/A

Food & Drink

1.0

This a very nasty dirty place rude customer service save your time and just to to muckleshoot this place it’s not worth it to spend money too many crackheads and tweekers

Saroeun

Comments (0) | Was this review helpful? 1 0

No bonus rounds

November 25, 2018

Overall rating

3.4

Slots

5.0

Table Games

3.0

Customer Service

2.0

Player's Club

3.0

Gaming Atmosphere

3.0

Amenities or Hotel

4.0

Food & Drink

4.0

I can’t beleive that after 4 hours of playing loosening $ 500.00 I never got a mechine to go into a bonus round that is crazy !!!!! After 4 times in a row going there zero winnings I understand it’s called gambling but dang at least let a mechine go into a bonus round and give out a little winnings. Don’t think that I will be going back anytime soon...

Kevia

Comments (0) | Was this review helpful? 0 0

Emerald queen casino

August 08, 2018

Overall rating

1.0

Slots

1.0

Table Games

N/A

Customer Service

1.0

Player's Club

1.0

Gaming Atmosphere

1.0

Amenities or Hotel

N/A

Food & Drink

1.0

This place is filthy. Yhe buffet line was like being at Disneyland. The drink I got was so small. It was the size of a shot for 6.50. The smoke was so bad my eyes watered and burned. The bathrooms were so bad I held 3tell I got home. Never going back

Stacey

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