Review Detail
1.9 117
Absolutely pathetic
(Updated: May 05, 2011)
Overall rating
1.0
Slots
1.0
Table Games
1.0
Customer Service
1.0
Player's Club
1.0
Gaming Atmosphere
1.0
Amenities or Hotel
1.0
Food & Drink
1.0
I have over $66,000 in slot play only at this casino since January 1, 2011 and my payout percentage is 88%. I play the higher end slot games, $1 machines and above. The payouts are horrible. The State requires that the machines be set at a minimum payout percentage of 85%. Given my numbers, most, if not all of the slot machines at Rivers Casino are set at the State Minimum, if even that. When you ask for explanations from managers, they point fingers at the state gaming people. When you talk to the gaming people, they point fingers at the state assembly. It's a scam cycle, and people who patronize this pathetic excuse of a casino are doing nothing but throwing good money away. Your money would be better spent hopping on a Southwest flight to Vegas for the day, and enjoying a much friendlier staff in the Vegas casinos. While there are a few decent Rivers employees, most of them are useless, rude and do absolutely nothing to resolve your questions, or help you out. For those who are interested in a class action lawsuit against Rivers Casino, please contact me. This casino is a scam in every sense of the word. They need to hire staff that are courteous, they need to give the site a good scrub, as it is filthy, and above all - the machines need to BE LOOSENED UP!!!!! This by far is the WORST casino in the industry, and a good lawsuit against the casino and the state would be a great start to start changes.
WM
Wayne Masters
Comments
6 results - showing 1 - 6
Ordering
May 09, 2011
OK, How do we contact you, how would a lawsuit be filed, on what grounds, what would it accomplish? I am a very experienced slot player and agree with everything you say, the place is an absolute rip off. People are being decieved not only at this casino but all the other Pennsylvania casinos also. I have been in four of the casinos in this state, they all have exactly the same machines and the payouts are about the same. People simply need to boycatt this place.
TD
Tommy D.
June 04, 2011
In reply to an earlier comment
The Rivers was looser a little over a year ago. We changed to the Rivers from the Meadows because the Meadows was so tight. Now the opposite is true. They say they don't change the payout percentages but I don't believe it for a minute. And in my opinion, that's cheating. You almost never see anyone winning anything big unless they are playing the high limit machines. I usually bet $1 to $1.50 at a time regardless of the denomination of the machine. $100 is a big payout anymore. Pathetic. How do you get the information out of the state to see what the payouts are. It's my understanding that the casinos provided machine-by-machine payout percentages to the state. But I don't know how to get that information. I think an investigation is in order.
FC
Feel Cheated
October 10, 2011
i could not agree with you more. As a tripple diamond member i am disgusted with what a rip off this place has been.
Something HAS TO BE DONE!
Something HAS TO BE DONE!
J
justupbeat
October 20, 2011
Hi,
I'm Mark Belko, a reporter for the Pittsburgh Post-Gazette. I would like to talk to you about your experience and the possible class-action lawsuit. Please call me at 412-263-1262. I'd also like to talk to any other Rivers Casino gambler who sees this post. Thank you.
Mark Belko
I'm Mark Belko, a reporter for the Pittsburgh Post-Gazette. I would like to talk to you about your experience and the possible class-action lawsuit. Please call me at 412-263-1262. I'd also like to talk to any other Rivers Casino gambler who sees this post. Thank you.
Mark Belko
MB
Mark Belko
February 11, 2012
Hi my name is William, I agree with you 110% complete rip-off.I've lost quite a bit at that trash hole and I'm fed up with the staff also
WL
William Lekovitch
March 17, 2012
In reply to an earlier comment
I am interested in joining to file a class action lawsuit. Very tight machines since I started playing from the opening of the Pittsburgh Rivers Casison.
GF
Genia F
6 results - showing 1 - 6