Review Detail
1.9 117
Won't go back
(Updated: January 31, 2011)
Overall rating
1.3
Slots
1.0
Table Games
1.0
Customer Service
1.0
Player's Club
1.0
Gaming Atmosphere
1.0
Amenities or Hotel
1.0
Food & Drink
3.0
I was born and raised in Pittsburgh but left to live in Michigan in 1969. Recently went back for a visit during Christmas holiday.
I guess I am spoiled by the Michigan / Native American casinos. They have much better payouts and even when we don't win we can play all day or all night and still break even. My wife and I have been to casinos in other states and Vegas as well and knowing what we know we would not recommend The Rivers Casino. The sad part is that if this casino is someone's first casino or gaming experience the gaming industry will lose some people forever as they will think that all casinos are like The Rivers. To anyone reading this that has only gone to The Rivers please do not give up. There are a lot of good casinos with better payouts on the slots and low minimum bets or antes that are much more comfortable for working class people like us and others. The high rollers don't keep the casinos open. It's people like us. The biggest disappointment was that after you sign up for your players club card you are informed that you have to lose money, over $100, before you qualify for your free play. All the other casinos we have been to give you your free play first. With the slots as tight as they are at The Rivers why would they provide a "loss incentive" to encourage you to gamble more? We always gamble more when we're winning. With only 4 casinos in the entire state I guess they figure there's no competition and they don't have to "sweeten" things up to attract business. One thing we do know. We have been gaming since 1995 and know a lot of people that do, even bumping into them in other parts of the country. Once the word gets out that a casino is run like this one gamers will avoid it. I will say that we did have lunch at the West End Cafe and the food was good and worth the price we paid.
I guess I am spoiled by the Michigan / Native American casinos. They have much better payouts and even when we don't win we can play all day or all night and still break even. My wife and I have been to casinos in other states and Vegas as well and knowing what we know we would not recommend The Rivers Casino. The sad part is that if this casino is someone's first casino or gaming experience the gaming industry will lose some people forever as they will think that all casinos are like The Rivers. To anyone reading this that has only gone to The Rivers please do not give up. There are a lot of good casinos with better payouts on the slots and low minimum bets or antes that are much more comfortable for working class people like us and others. The high rollers don't keep the casinos open. It's people like us. The biggest disappointment was that after you sign up for your players club card you are informed that you have to lose money, over $100, before you qualify for your free play. All the other casinos we have been to give you your free play first. With the slots as tight as they are at The Rivers why would they provide a "loss incentive" to encourage you to gamble more? We always gamble more when we're winning. With only 4 casinos in the entire state I guess they figure there's no competition and they don't have to "sweeten" things up to attract business. One thing we do know. We have been gaming since 1995 and know a lot of people that do, even bumping into them in other parts of the country. Once the word gets out that a casino is run like this one gamers will avoid it. I will say that we did have lunch at the West End Cafe and the food was good and worth the price we paid.
EZ
Eugene Zofchak