Review Detail

2.1 83
Pennsylvania 8670
Poor Customer Service
(Updated: April 30, 2012)
Overall rating
 
3.0
Slots
 
4.0
Table Games
 
3.0
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
3.0
Food & Drink
 
5.0
Forget it when they give out a gift for players. Went today and stood over an hour and half to get a jacket! Only 4 hours into the promo and they were out of our size. Many time have gone before it ends and they are out of it and they give you $10. They can take your money but don't want to give you comps. Players club only has snacks and only open til 10pm. Hello, there are people there after that and the cookies, chips and nuts they put out should be there all of the time. Thinking of going to the Rivers.
R
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