Review Detail
2.1 83
Meadows Bait & Switch?
Overall rating
1.9
Slots
2.0
Table Games
1.0
Customer Service
1.0
Player's Club
1.0
Gaming Atmosphere
3.0
Amenities or Hotel
1.0
Food & Drink
4.0
Did you go to the Meadows Casino today, Sunday, June 6th for the Summer Swipe & Win Promotion, only to be told you weren’t eligible?
On the email invite and also on the huge ad at the Casino, it clearly states “Earn 250 Same Day Points To Get Your Swipe”
After earning 250 points, you swipe your card and find that you are ineligible. The Player’s Club reps then tell players “Well, because it is a 10 X points day, you must actually earn 2,500, or 250 base points.” There is a huge difference here.
But that is not what they have been promoting.
So if you’re like us and went to play today for your chance at a “Swipe & Win”, only to have a “Bait & Switch” occur, we encourage you to contact the General Manager, Sean Sullivan, at 724-503-1234 and also file a dispute and/or complaint with the Pennsylvania Gaming Control Board: www.pgcb.state.pa.us/?p=113
On the email invite and also on the huge ad at the Casino, it clearly states “Earn 250 Same Day Points To Get Your Swipe”
After earning 250 points, you swipe your card and find that you are ineligible. The Player’s Club reps then tell players “Well, because it is a 10 X points day, you must actually earn 2,500, or 250 base points.” There is a huge difference here.
But that is not what they have been promoting.
So if you’re like us and went to play today for your chance at a “Swipe & Win”, only to have a “Bait & Switch” occur, we encourage you to contact the General Manager, Sean Sullivan, at 724-503-1234 and also file a dispute and/or complaint with the Pennsylvania Gaming Control Board: www.pgcb.state.pa.us/?p=113
MM
Mary M