Review Detail
1.6 74
Parx
(Updated: May 10, 2013)
Overall rating
2.2
Slots
2.0
Table Games
2.0
Customer Service
4.0
Player's Club
1.0
Gaming Atmosphere
2.0
Amenities or Hotel
2.0
Food & Drink
2.0
Been to Parx three times. 99% of the employees are helpful, professional, and know how to give good customer service. As for the other one percent...place is perfect. So I give them one star for their almost perfect staff. I also give them one star for being clean, and having a nice decor, however I do believe their promotions are a scam. They advertise that on Sunday 50% of losses will be comp back to the player Monday. Not true! I lost $250 that I came in the door with, and on Monday they only gave me back $22 comp back. Saying you just have to make sure your rewards card is in the slots correctly, which I did every time I played. I feel cheated and will not return. I wanted to spend my money in Pa., but AC, here I come.
Ann
Ann
A
Ann
Comments
1 results - showing 1 - 1
Ordering
August 10, 2013
Ann,Same thing happened to me. The second week I went to the front desk and asked why I wasn't comped half my losses. They looked my card up and comped me immediately. They said you have to check in the front desk each day following the promotion day to get the comp on your card.
C
Cheryl
1 results - showing 1 - 1