Review Detail

3.2 19
Oregon 4145
Worst Comp System in Oregon
Overall rating
 
3.2
Slots
 
2.0
Table Games
 
N/A
Customer Service
 
3.0
Player's Club
 
3.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
4.0
Food & Drink
 
4.0
We moved within in 15 minutes of The Mill Casino over a year ago. We had, in the past visited occasionally and had enjoyed some good wins. We started going pretty often, but didn't win anything, often losing our money within an hour. ($100 each). We know there are always ups and downs, so figured we'd get some good comps. Wrong! They give us each $5 a week, no matter how much we play. No food, no hotel rooms. A lousy $5 a week. During this time we were spending our playing money mostly at The Mill, but would occasionally visit Three Rivers casino, in Florence. Yet Three Rivers Casino gave us great comps. We continued to get $30 twice a month, 2 free hotel nights, $20 in food comp and a free dinner buffet on Friday or Saturday. Each! We now put our gambling dollars in Three Rivers. We might occasionally drop in on The Mill. I talked to a couple of staff in the players club. All they can tell me is comps are based on play. That's baloney. We recently moved up to another players level. We were told that meant better comps. NO! Same comps except a discount at restaurants. They are NOT LOYAL to their players. Not only do they not allow wins, they slap you again with their lousy comps.
G
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Comments

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Ordering
April 21, 2017
I agree, they used to be better than they are now. The buffet used to be incredible but now is awful. Food is cold and when you complain they look at you like you are nuts. They totally ruined the restaurant with too fancy foods and no prime rib. These both used to be favorites. No comps to speak of, occasional free play and they have definitely tightened up the machines.
This is a very nice clean casino but they need to loosen up and let people enjoy it more. We would go more if we won more often, even a little bit.
B
Brenda
1 results - showing 1 - 1

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