Review Detail

1.6 87
Oklahoma 6549
Too many "promotions"
(Updated: April 16, 2013)
Overall rating
 
1.2
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Riverwind Casino was a great place to have fun when it first opened. The slots were not real tight but not real loose either, yet it was fun. The atmosphere was good and you could have a good time for your entertainment expense. The Willows buffet put on a very good spread with lots of variety and many deserts. Showplace Theater had big name entertainers frequently. About a year and a half ago things went south. I suspect a change in management. They started promotions weekly with almost daily lures that were a joke. Drawings were supposed to be on points earned. My wife and I played from 9am till 8pm and earned a tremendous amount of points, yet I saw people come in and their names would be called shortly after they began playing. Our names were never called And that was only one of several "promotions" we participated in and the results were the same -names never called. Perhaps if they didn't waste so much time and money on phony rip-off promotions they could put those resources into the slots payouts Willows buffet has gone to pot - no pun attended. The food is totally lousy now. Showplace Theater doesn't book many big entertainers anymore. Even the staff complains about the management of that place to customers - I have heard it from several employees. Greed has taken over Neverwin. My advice - don't waste your dollars in a place that only wants to bleed you for evert penny they can
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