Review Detail

2.4 10
Oklahoma 4442
Texan visit to NL
Overall rating
 
2.2
Slots
 
2.0
Table Games
 
N/A
Customer Service
 
2.0
Player's Club
 
3.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
N/A
Food & Drink
 
2.0
Fairly disappointing --especially gaming. Many machines set for low payback. Enjoyed the games more a couple years ago when I visited. Restaurant and hostess serving on game floor are slow and at times inattentive and not well trained in food/drink service. No snacks available to enjoy with drinks. Reasonable pricing of food but cuisine and food prep inconsistent. Wait staff fairly courteous but lacking celerity (seating and delivery system quite slow) Personnel at player's club courteous and friendly. Restrooms clean but in need of repairs or renovation in some areas. Smoking areas everywhere--unhealthy for employees and non-smoking patrons. This limits potential customers and discourages regular customers from staying longer.
JP
Was this review helpful? 0 0

Comments

Title