customer service could be improved along with the players club. the slots are wonderful if only the payouts were better. the $1.00 down group seem to be the ones paying much less. anytime you can drop several $10.'s or $20.'s into a penny or quarter machine and receive nothing worthy of a cashout, something just isn't right. i have been going there for over 2 years and never hit a single jackpot or anything close to being taxable. Mississippi could give them a lesson on better service and payouts. i'm no high roller gambler by far. we just enjoy going to play the games win or lose. it would be nice to win sometimes or at the least get comps through the mail for the thousands of dollars we have spent. the Mississippi casinos will send you several hundred a month for going to their casinos like we do here. all it it here is high entertainment for us. Clinton and Hinton seem to be the best around here.