Review Detail

1.3 5
Oklahoma 3803
Waitress staff
(Updated: June 28, 2012)
Overall rating
 
2.3
Slots
 
4.0
Table Games
 
2.0
Customer Service
 
1.0
Player's Club
 
4.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
The casino staff are friendly and make you feel like they really want to to come in and enjoy yourself..But the wait staff are the worst I've ever seen in any casino. They are very rude and I have been in the casino hours on end and they walk right past you don't ask you if you would like a drink or something to eat...nothing. I had to ask the casino staff for a drink or they would ask me if I would like a drink and they would get me one..but the wait staff will just walk right past me and never ask...why are they even there??? Some of them will only cater to the alcohol customers and why is that..I drink soda and I tip very good...It has gotten to the point where I don't think my business is appreciated by the wait staff and it might be time to go where my dollars are appreciated. I have been told that the wait staff is contracted and the casino has no control over them..I say fire the contractor and send his wait staff packing cause all they are doing is pissing off the customers and costing the casino money...if the wait staff aren't taking drink or food orders what good are they...
JC
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