Review Detail

Ohio 3403
Awful
Overall rating 
 
2.0
Slots 
 
1.0
Table Games 
 
N/A
Customer Service 
 
1.0
Player's Club 
 
2.0
Gaming Atmosphere 
 
2.0
Amenities or Hotel 
 
N/A
Food & Drink 
 
4.0
Very unfriendly and condescending staff profiling the patrons on the floor. One employee followed me into the bathroom. When we made eye contact he dodged into a stall. Waited a minute and came back out when he thought enough time passed. Cameras everywhere profiling you from the traffic lights coming into the casino, outside the building, everywhere hanging from the ceiling, atm cameras, cameras in the slot machines, earpiece communication to floor employees from personnel monitoring a wall of casino monitors behind the scenes, to info gathering and analytics, and wifi to smart phone information gathering. Very uncomfortable. Announcements to congratulate another jackpot winner way too often to be legit. All employees seemed to be in cahoots with different levels of employee profilers. Employees walking the floor were intrusive, unfriendly, and rude. Go to Jack casino in Cincinnati for a much better experience.
AS
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