Review Detail

2.4 32
Ohio 6648
Rude Staff, everything broke, NEVER win.
(Updated: March 25, 2017)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Got kicked out of two sections, because "maintenance" had to be done right that second..meaning switching machines around to lose even more. Second time Big nasty security guard came over and threatened us to get off the machine. We were in the middle of free spins.. Told him that. Stood there with his arms folded acting like we were lying. Customer Service wasn't open, machine to print new cards was broke down, the cashing machines were down. Staff walking around doing nothing to control unruly guests. One lady was screaming I mean screaming you had to hear her on the other side of the room. And hitting the machine. Not worth the trip. Hard Rock MUCH better. 
J
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