Review Detail

2.6 24
Ohio 6236
No Breaks for Seniors
(Updated: July 25, 2016)
Overall rating
 
2.6
Slots
 
3.0
Table Games
 
2.0
Customer Service
 
2.0
Player's Club
 
2.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
2.0
Food & Drink
 
3.0
I took  my 98 year old Father to the Casino on Wednesday afternoon for the $7.99 Senior Buffet and a little gambling.  He is transported in a wheelchair by TARPS (a minimum of 1-1/2 hour stay anywhere you go), and is on Hospice for multiple medical conditions, making it very difficult to get a "valid" gov't. ID.  This was a good day for him, and he has been wanting to go to the Casino.  Not only is TARPS forbidden to drop off at Valet Parking, they have to park OUTSIDE the garage and have someone wheel them inside to the elevators.  My Dad did not have a Casino Card.  His driver's license expired last year, so he was unable to take advantage of the Senior Discount at the buffet.  I spoke with 3 people, including the manager.  Without a "valid" photo ID (TARPS photo ID not incl.), he would have to pay $17.99 for the Senior Buffet.  I explained he is 98 years old (clearly a senior) and a WWII Vet (doesn't mean anything to them of course). Rules are rules.  Just had to let you know of their strict policy on senior discounts.  It's really disturbing that they won't break their rules for a $10.00 discount for a senior lunch.  And that's really the bottom line - we are talking $10.00 to make a Senior happy.
D
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