Having played all over the State of Ohio, the customer service and atmosphere of this place is better than any of the others. While I would also like the slots to be a little looser, isn't that what we all say? The buffet has improved, and my wife and I like the theme months on Friday's. Kosar's is a very good restaurant for a night out. Other giveaways and free play are similar to our other casinos/racinos; offering free tickets to certain shows to midlevel players is a benefit which far outpaces the Jack or Hollywood. Jackpot parties held monthly are always well attended, so a lot of people are winning.