Review Detail

2.5 8
New York 11365
I Don't Like to Play Here
(Updated: October 31, 2012)
Overall rating
 
1.4
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
3.0
Run don't walk from this place. They boast 650 slots yet they have no one on staff to repair the machines when they break. I was stuck along with dozens of others waiting for machines to be repaired. In the meantime you can't get your credits off of your card. Once I gave up waiting and left, they took the credits off of my card. (MY MONEY) which you can't get back. I stopped there today, no appology. All they did was offer me free play to make up for the credit I lost. These people could care less what you think. The only way to get their attention is to STOP playing at their casino.
JA
Was this review helpful? 4 2

Comments

Title