Showboat Casino-Hotel

Showboat Casino-Hotel

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3.6 (16)
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16 reviews
 
13%
 
38%
 
44%
2 stars
 
0%
 
6%
Overall rating
 
3.6
Slots
 
3.1(16)
Table Games
 
3.5(15)
Customer Service
 
3.2(16)
Player's Club
 
3.6(16)
Gaming Atmosphere
 
3.9(16)
Amenities or Hotel
 
3.7(15)
Food & Drink
 
3.9(16)
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Slots
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Customer Service
Player's Club
Gaming Atmosphere
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16 results - showing 6 - 10
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Showboat showed me nothing
(Updated: March 19, 2011)
Overall rating
 
2.6
Slots
 
1.0
Table Games
 
2.0
Customer Service
 
4.0
Player's Club
 
2.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
3.0
Food & Drink
 
3.0
Slots are tight, the blackjack games on the main floor are the worst in AC. The only thing good here are the drinks. Checkin and Checkout lines are ridiculous.
BM
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Terrible experience and terrible management. Neve
Overall rating
 
3.2
Slots
 
4.0
Table Games
 
4.0
Customer Service
 
1.0
Player's Club
 
4.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
1.0
Food & Drink
 
4.0
My girlfriend, sister, her boyfriend, and I stayed at the showboat on a Saturday night. After going to bed at around 1, we were woken up around 4 A.M. by management asking us to leave for repeated noise violations. We had not spent any time in the room, besides going to sleep (which we had been doing for 3 hours). Told them we were not leaving and shut the door. 20 minutes later, the cops broke down the door and rudely escorted the four of us out at 4:30 a.m. They charged us an extra $110 for the door "we broke." Management was extremely rude, and would not listen to our concerns. Nor did they even consider that four people in pajama's in a spotless room could have possibly NOT been the cause of the noise coming from the room next door (the room next to us had about 10 people and were partying all night). Before you save money on a cheap room here, think about whether you want to risk have a wonderful trip go completely wrong due to the incredibly incompetent management that runs this place. It doesn't save money when you're charged for double the amount you had expected to pay.

Also, check-in took about 45 minutes because only two people were at the desk.
Su-Su the bartender was the only pleasant part of the experience,
I have a suite booked for valentine's day weekend which I will now switch to a different establishment.

I plan to post this review on every website possible. After paying $150, I would expect to be NOT woken up, escorted out by the police, and charged for the door they broke down. I know a similar story will not likely happen to many guests, but I want it to be known how their management handles their customer concerns.
JP
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Favorite place in Atlantic City
Overall rating
 
4.3
Slots
 
4.0
Table Games
 
3.0
Customer Service
 
5.0
Player's Club
 
5.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
4.0
Food & Drink
 
5.0
Tend to go to Atlantic City once a month and always find myself going to the Showboat. I like the fact that if you are at one of the poker bars you actually get your beverage comped!!! It is also the place that I hit my first Royal Flush!!

The buffet is great and the new promotion on Monday and Wednesday makes it even better (25 credits gets you 2 free buffet tickets!)

Overall, it is the best casino in Atlantic City
RD
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Tight, Tight slots!!!
Overall rating
 
3.0
Slots
 
1.0
Table Games
 
3.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
5.0
Food & Drink
 
5.0


I swore the last time I came to the Showboat that it would be my last, but my friends wanted to try again. This was my 6th trip to the Showboat. I had the list showing that they run the tightest slots in Atlantic City. It was not just my imagination. But again I went and I have to say the slots were no better on this trip.

I was sitting there begging for a cherry and ended up calling it quits. I love the atmosphere, it is nice and bright and very clean. The food service is very good and priced well for the most past. The crowd was a little younger than at most casinos in Atlantic City.



I am 47 years old and still felt like the old man at the tables and pretty much overall. The Showboat would be a great place to stay and play if they would just loosen up the slots some. I would go there everytime if that were the case. I travel to AC 4-5 times per year. Last but not least, I wish they had more cocktail waitresses. I found myself waiting 10-15 mins for a drink.



?

DW
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Not Too Bad
Overall rating
 
2.6
Slots
 
2.0
Table Games
 
2.0
Customer Service
 
2.0
Player's Club
 
3.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
3.0
Food & Drink
 
3.0
If you ever see the annual report on the payback percentages for gaming machines at all Atlantic City casinos this place is always at the bottom.



Even though their paybacks are so low it's interesting to see that they do have some decent 9/6 Jacks or Better games for quarter players in the House of Blues casino.



I have stayed in the hotel on several occasinons and the rooms are fine, but nothing fancy.



I tried the coffee shop on my last visit and the food, as well as the service, were both good. I never tried the buffet, but I have heard that it is good.
AA
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