Review Detail

2.9 5
New Jersey 152532
NEW OWNER NEEDS TO LOOSEN SLOTS/DEALS
(Updated: August 19, 2011)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
We've been going to resorts a long time now. Things have definitely changed, some good, some not so good. First, let me tell you about the bus trips. The new owner tried to lure people in by offering a $5 bus from December to May from Long Island to Resorts. It was great. No gas, no tolls and if you wanted to spend the night, it was $10 and you got back $5. We would wake up on Saturday morning and make a last minute decision to go for the day. That was all taken away and replaced with $40 bus and $50 overnight. Not only that but if you showed your $5 ticket to Tropicana, they would give you $35 for play at the casino too. That was also taken away the same time as the $5 bus. The buses were always crowded, and we had a great time on them with no worries. All gone now!!
Next, we stayed and they tried to put us in the new rooms in the Ocean Tower. The place is still a dump. The other tower is better, but the mattresses feel like you are sleeping on the street, old and hard. Now the gaming also has changed. You comp dollars have decreased and the machines are much, much tighter. I have a friend who has elite status and has great difficulty getting a free room and dollar comps from them. My daughter and her friend ate at Breadsticks and had two caesar salads and two soups and it was $40. Don't these casinos know that people are having a hard time with this economy? If they want people to drop money in their machines, then make it worth the while to come to the casino. Offer more comps for overnight stays and food. I know for one that this is my only entertainment. I love the slots, but I and my friends who love it don't want to spend a fortune on stays and food. The new owner has to realize that the business has slowed down since he got tighter on the bus comps and all other comps in the resort. Things have got to change!!!!
DP
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