We had a very nice room on 24th floor of the west tower with a view of the water. Food was delicious at the buffet and restaurants we tried. Pool is one of the nicest I've seen. The pool is indoors in a conservatory space with natural light & beautiful plants. We were there in October 2011. Employees we encountered were very friendly. Property is not located on the boardwalk, but there is a free shuttle for hotel guests without a car. We were not particularly lucky on the slots. Plenty of table games were available. Overall we had a good vacation at Harrah's. We saw the rooms friends were staying in at Caesars and our room was much nicer.