Review Detail
3.2 15
Get casino terrible rooms
Overall rating
2.7
Slots
2.0
Table Games
5.0
Customer Service
1.0
Player's Club
2.0
Gaming Atmosphere
4.0
Amenities or Hotel
1.0
Food & Drink
4.0
The table games here are great but the slots don't seem to ever hit for more than $20. I have eaten at the Virginia city buffet a few times and never had any problems. Johnny Rockets is also a good place to eat cheap and the food is really good.
With the players card it seems to take forever to earn the next level but the comps they give you each month are pretty good (free rooms sunday thur thursday or $30 free play). The rooms in Bally's are nice rooms but the last two times I stayed I got rooms in the claridge which are the worst rooms I've ever stayed in.
The worst part is I had hotel reservations for the upgraded room and when I got there they down graded my room to the basic room and STILL CHARGED ME THE UPGRADED PRICE. When trying to talk to someone they didn't give me any help. The customer service is horrible. Never stay here unless you are given a free room. Now all I do is take $20 and play a little roulette and then leave so I take their money instead of them taking mine.
With the players card it seems to take forever to earn the next level but the comps they give you each month are pretty good (free rooms sunday thur thursday or $30 free play). The rooms in Bally's are nice rooms but the last two times I stayed I got rooms in the claridge which are the worst rooms I've ever stayed in.
The worst part is I had hotel reservations for the upgraded room and when I got there they down graded my room to the basic room and STILL CHARGED ME THE UPGRADED PRICE. When trying to talk to someone they didn't give me any help. The customer service is horrible. Never stay here unless you are given a free room. Now all I do is take $20 and play a little roulette and then leave so I take their money instead of them taking mine.
J
Justin