Review Detail

4.0 27
Nevada 8713
Still The Nicest Downtown Casino/Hotel
(Updated: February 02, 2012)
Overall rating
 
5.0
Slots
 
5.0
Table Games
 
5.0
Customer Service
 
5.0
Player's Club
 
5.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
5.0
Food & Drink
 
5.0
I have written reviews about The Golden Nugget before but we just returned from Las Vegas and we experienced a side of The Golden Nugget that most people probably never see. First, let me say that The Golden Nugget is still the class of downtown. The rooms are very nice, clean, all the restaurants are great, and their pool and associated water features are wonderful. I have only 2 small issues with The Golden Nugget. The first is that if you stay in the wrong tower such as the Carson Tower, you have to spend 15 minutes walking from your room to anywhere. The other problem I have which is not an issue with many people, is that it seems to ALWAYS be crowded. The crowds are a bit too much for me. There were times I couldn't even find a place to eat. But I suppose that comes with such a nice place. We checked in on a Saturday night to stay 3 days. We went straight to bed at 11 pm and two hours later my wife awoke with terrible chest pains and pressure. This of course, changed our entire trip. I called downstairs and she was rushed to the hospital. From the time I called, I was amazed how well their security and medical people responded. There was a security guy in our room in 1 minute. 2 minutes later their CMTs were there. 2 minutes after that the ambulance came and rushed her to Valley Hospital. Her heart rate was very high so they had to shock her heart to get it back down. That was quite harrowing at the time but in retrospect and after being informed about her condition, I realize it wasn't all that unusual. She stayed in the hospital for 4 days while they did every imaginable heart test to determine if there was blockage or damage. In the end, it was the least scary result. Atrial fibrillation. No damage, no heart attack, she may need medication to control it. This was great news. And the people at Golden Nugget were so nice. Although we had a car, they insisted I go with her in the ambulance and they would send a car to pick me up. Through the next 3 days as I came and went, the security people always wanted to know how she was doing. I was so impressed so as you can imagine, I have nothing but good things to say about The Golden Nugget.
JS
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