Review Detail

Definitely a "New York" Feel
(Updated: November 29, 2011)
Overall rating 
 
4.0
Slots 
 
4.0
Table Games 
 
3.0
Customer Service 
 
3.0
Player's Club 
 
4.0
Gaming Atmosphere 
 
4.0
Amenities or Hotel 
 
5.0
Food & Drink 
 
5.0
New York, New York is a cool place. It really does have a New York feel too.

I can start with the good...

I had a Broadway Deluxe room, on a higher floor. The room had everything you would need, a little on the small side, but hey, so are the rooms in New York. There was what I thought was a small fridge in the bathroom, but it was a freezer and froze my beer. That's okay when it's triple digits outside as it thawed quickly... We were in the Empire State building, which was close to the gaming floor and pool and check-in desk. There are a lot of food options here. Gonzalez y Gonzalez is really good. My wife had a Martini with our coupon. According to her, it was not the best, but it also was not the worst. There is a pizza joint in here that is really cool in the evening. You can get a slice of pizza and a beer for about $6. It has an outside feel in all their shops and restaurants. The Nine Fine Irishmen is a great place, and has some of the greatest atmosphere of any bar I have been in.

The gaming floor is big and has every slot machine that every other place has on the Strip. Their Video Poker does not have the best pay tables unless you play higher limits. Their tables have a higher limits, next door was better at Monte Carlo.

Now the "not so good" part of my review...

The majority of the staff here are like a lot of New Yorkers, rude... Sorry, if I offend someone, but you know how it is. A few bad apples ruin it for the whole bunch. There was a bartender who was totally obnoxious when I asked for a drink when I was playing VP and he tried to charge me! My wife was beside me getting served for free? Go figure...

The staff at the front desk seemed less than enthused with assisting us. The wait staff on the gaming floor was either super quick or painfully slow. I guess it depends where you were sitting. After getting one drink and tipping $5, it was over an hour for her to return. I had to send my wife out to find someone. At least when she returned, she brought me two beers and my wife a LARGE, strong rum and coke. But, there was no apology and she actually asked for a tip... I cashed out and left the property after that.

But, all in all, I think I would stay here again, as I know what to expect. I would definitely stay here if there were no resort fees.

CM
CM
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