Review Detail
3.7 10
Great Employees!
Overall rating
5.0
Slots
5.0
Table Games
5.0
Customer Service
5.0
Player's Club
5.0
Gaming Atmosphere
5.0
Amenities or Hotel
5.0
Food & Drink
5.0
We didn't play that much in this casino, but their attendant's are #1. They are very helpful and nice.
I had my players card attached to a little "wallet" that I carried my money and ID in, and had accidentally left it in the machine. I realized it about 10 minutes later, and went running back from Excalibur to hopefully find it.
When I got to the casino, I asked the first person I saw who led me to someone who I guess was a head attendant. He walked me to their service desk all the while playfully telling me about the dangers of leaving my ID behind.
They had found my wallet almost immediately after I left it there. I tipped him for helping me out, and when we returned to our room at Excalibur, there had been a message on our phone from Mandalay Bay saying that they had found my wallet.
It's amazing the lengths they took to ensure that it was returned. I was impressed.
I had my players card attached to a little "wallet" that I carried my money and ID in, and had accidentally left it in the machine. I realized it about 10 minutes later, and went running back from Excalibur to hopefully find it.
When I got to the casino, I asked the first person I saw who led me to someone who I guess was a head attendant. He walked me to their service desk all the while playfully telling me about the dangers of leaving my ID behind.
They had found my wallet almost immediately after I left it there. I tipped him for helping me out, and when we returned to our room at Excalibur, there had been a message on our phone from Mandalay Bay saying that they had found my wallet.
It's amazing the lengths they took to ensure that it was returned. I was impressed.
T
tronfence
3 reviews