Review Detail

3.6 57
Good steak deal
Overall rating
 
2.6
Slots
 
3.0
Table Games
 
3.0
Customer Service
 
1.0
Player's Club
 
4.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
2.0
Food & Drink
 
3.0
Visited this place to try the highly touted steak dinner for $6.99. It was a good deal, but the steak was a little tough. Overall I didn't expect this place to be a top notch steakhouse, and I was right, but the meal was decent.

In the casino we used a couple of the coupons. We're not big gamblers, but decided to try a few of the machines. When we tried to used the 4 free drinks coupon from the ACG, the bartender made some extremely rude comment. We finished our drinks and promptly left. I doubt that we will ever return to this place again in our next Vegas trip.

You would think in the current economic conditions facing Nevada, and Vegas in general, that these places would be doing everything possible to make you welcome. However, Ellis Island's staff does not seem to understand the nature of customer service and prefers to make the customer's angry by making rude comments.
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