Review Detail
3.8 48Classic casino but poor customer service
(Updated: June 08, 2011)
Overall rating
3.3
Slots
3.0
Table Games
5.0
Customer Service
1.0
Player's Club
3.0
Gaming Atmosphere
5.0
Amenities or Hotel
3.0
Food & Drink
3.0
The first thing you notice when entering this casino is the smell. The odor is not at all offensive but it is quite strong. I really don't know what it is.
The casino is classic old-style Vegas. There are old and interesting photos on the walls. Good single-deck blackjack games are available.
Customer service is lacking, however. Once, I went to the cashier's cage to ask to borrow a pen. The employee told me there weren't any but there were several in plain view. I was not happy with this rude treatment, so I sent an email about it to the management. The email was ignored and I never received a response, much less an apology.
The casino is classic old-style Vegas. There are old and interesting photos on the walls. Good single-deck blackjack games are available.
Customer service is lacking, however. Once, I went to the cashier's cage to ask to borrow a pen. The employee told me there weren't any but there were several in plain view. I was not happy with this rude treatment, so I sent an email about it to the management. The email was ignored and I never received a response, much less an apology.
M
Maestro
