Went to bighorn casino for the first time. Will NEVER go there again. Tried to use my players card because I play at Longhorn. Great place by the way go there instead. My card didn't work. You have to wait in the same line as the people cashing checks at the cage. Waited 20 min and I'm next Teller decided to go do something else even tho she is stopping every 2 min to deal with other things. Security LEE decides to come over and try to compensate for something. I'm waiting where it says line starts here and he starts yelling at everyone to back up and acting like what he is trying to compensate for. I'm good. I walked out and told Lee to have a good day so I could see his name and he literally thought I meant it. Wow. Go to longhorn instead the people that work there are awesome!!