I returned today from a 2-night stay at Harrah's Veranda hotel where we were supposed to be in an "upgraded" room. It was beautiful overlooking a gorgeous swimming pool. The telephone did not work as there was a hole in the wall where the jack should have been so there was no way to call the front desk to let them know that we had no coffee or cups in the room. The pool was not open due to 'it rained this morning so the pool won't be open today.' ? Part of our deal was to be able to go to the comedy club which only has shows Thursday through Sunday and we arrived on Sunday after the last show started. The shuttle drivers told us that the shuttle runs every 10-15 minutes 24 hours a day but when we were ready to leave the casino at 3:00 am we were told that the shuttle would be there at 4:00 am. The explanation we were given was, I swear to you, "yes, the shuttle runs every 10-15 minutes, 24 hours a day until 2:00 am." Clearly, 24-hours-a-day does not mean what it used to... Slots paid NOTHING at Harrahs so we played at Horseshoe and had a good time with exception of the smoke. I will be so happy when the whole world goes smoke free. Paula Deen's Restaurant was excellent. I will not return to Harrah's Tunica hotel or casino again. There are too many other Good choices.