Review Detail

3.3 12
Mississippi 4104
Southern Hospitality
(Updated: April 19, 2011)
Overall rating
 
4.6
Slots
 
4.0
Table Games
 
4.0
Customer Service
 
5.0
Player's Club
 
5.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
4.0
Food & Drink
 
5.0
Enjoyed this past week, a trip with my 88 year old dad, 85 year old mom and my sister I took on a comp (through Wojos tours, Wittenberg, WI) for her 60th birthday, the casino is gorgeous, the rooms are very nice and they made sure we got as close as possible being mom had a wheelchair, dad with bad news. We got alot of great comped meals at Paula Deens, especially due to the hospitality (when I got upset over a slot machine and person who sat at the machine I was playing - long story), anyway went down to security and Debra Cuddell, walked with me down to my machine and kept checking to make sure I was ok, checked to see mine and my family play and gave me a dinner comp for us 4 to Paula Deens and then found the rest of my family for a lunch and dinner buffet!
One thing I was disappointed in, nobody told us about the 10% payback from our tour or anyone we talked to, and on that Tuesday I believe April 13th, all 4 of us lost alot and got nothing for it :(. I love the way we can now order drinks and we all slept so good, got around so good the bus driver Fredrick Warren was great, who took us to Horseshoe first bus in the morning, he could do a stand up comedian show. Thank you for the opportunity for us all to get together, I am in Wisconsin and my parents and sis live in UP of MI, so it was great. I also recommend internet service should be included in room stay, I did have some problems, and no bar in the bath/shower in Casino tower for my parents to take a shower. Unfortunately all of us game home broke :(. Love that Southern hospitality!
LK
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