My mother's came here was down playing slot until 11pm came up to there room and was watch some TV to relax so they in bed. When they got a knock at the door 15 mins later. It was a security guard saying " they got numerous complaints saying they where loud " they lay in bed watch TV. There no other door they when to say that. My mother's sajd they hear other loud people talking in there room when they came up. But they didn't knock on the rooms. My mother's didnt come up to their room until 11pm at night. So what magical multiple complaint in 15 mins???