Review Detail

1.9 6
Michigan 4466
Our visit was terrible
Overall rating
 
1.4
Slots
 
2.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
2.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
2.0
Stayed there last fall.Asked for a handicap room when making reservations.When we arrived they gave us a room upstairs- no elevator. The room had a odor, wife wound up sleeping in the lobby. No offer for a refund. Manager there offered to comp a night if we returned - forget it. Worst casino we have ever stayed at.

I offered to return & critique their operations (no charge) as I have a background in marketing, they declined. No wonder they have such poor reviews - they really don't care if you enjoy your stay or not. Never going back.
RJ
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