Review Detail

2.0 98
Michigan 9151
Lousy Comps
(Updated: December 09, 2017)
Overall rating
 
2.0
Slots
 
2.0
Table Games
 
N/A
Customer Service
 
4.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
They might as well not have a player's club! Gold or Black card means nothing at Gun Lake. I have had black card status at Firekeepers, Four Winds, and Blue Chip. Have received free hotel stays in beautiful suites, tons of gift shop comps, jewelry, invitations to parties, outings, dinners, fashion shows, concerts, lots of free play. Gun Lake tracks your play and whether you are black card or not, if you don't drop big $$$$ they cut food comps and free play! I am currently a black card holder there -my food comps for this month just got cut to 2 times at $10 and my free play is $25/week. I complained to my host she explained that this is based on my play two months ago (I was on vacation). What a joke. Black card status gives you "VIP parking". That's a joke too. The VIP spots are usually full and they are only a few steps closer than other spots in front of the building. The drinks are lousy (CHEAP alcohol) and the food is TERRIBLE no matter which restaurant you choose. Overall, Gun Lake is the worst casino I have ever been to. Only good thing there is their employees - hard workers and very nice.
M
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