Gun Lake Casino

Review Detail

2.0 99
Michigan 11054
Very Disappointed Lately
(Updated: January 03, 2016)
Overall rating
 
2.4
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
4.0
Player's Club
 
1.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
N/A
Food & Drink
 
4.0
I began going to Gun Lake in October of 2012. I at least won a fair amount periodically to allow me to return to have fun. It wasn't so much about the money, it was to take my father once in a while and to have fun. As mentioned, won enough to at least stay a couple of hours and didn't feel like I lost alot. Now, in the past 15 months, I have played ALOT. Cannot win anything. VIP status, Black Card. I get free slot play on my card. It went from $80.00 down to $20.00 now. You could get a free meal to award your dedication to the casino, now they act as though you are applying for unemployment. It is explained to the customers that the machines are set and they have no control over them! Really, then why can't you move machines and find one that might pay a little better. When one machine is not paying (all of the time now) no machines are paying. Coincidentally all machines had paid out the maximum and they all stop paying at the same time? I regret having to stop going there as I do enjoy my time at the casino, but I cannot afford to play at Gun Lake any longer. This is sad that they have to actually ruin a great thing.
MK
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