Review Detail
2.8 29"Walletkeepers"
(Updated: February 27, 2011)
Overall rating
3.3
Slots
3.0
Table Games
4.0
Customer Service
4.0
Player's Club
4.0
Gaming Atmosphere
3.0
Amenities or Hotel
1.0
Food & Drink
4.0
This casino is only 50 minutes from home & could easily be my favorite if they would listen to paying customers. The problem is the unwillingness to correct payscales on video keno. 90% of their keno has worse payouts than the Michigan state run "Club Keno" which sucks. Example a 3 spot should pay 43-46 coins, club keno pays 27, Walletkeepers pays 11! Have complained endlessly to slot manager, his answer is if you don't like it go somewhere else. Some marketing strategy huh? I'm mainly a table player but the wife plays keno. So in order to satisfy both of us, we travel elsewhere. I agree with others, now that Gun Lake Casino is open, these people will lose business. Too bad, otherwise not a bad place to play although winning is tough to do here.
BC
Bewildered customer