Review Detail

2.0 53
Maryland 12556
I am DONE with - Maryland Live
(Updated: June 12, 2016)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Most people will love the casino for its restaurants, Buffet, and location.  For those of us that are Maryland residents, taxpayers, and who voted to bring the casino in that promised to improve schools, roads and offer career opportunities; are disappointed beyond measure. 
Those of us that frequent the casino and love playing the slots are finding that the machines are very, very tight and by the time you win a jackpot; you haven't even recouped the money the machines have collected over time.  The gaming commission and the state of Maryland should be ashamed at how they are gouging its patrons and how they are punishing those that do not play even more often than they can afford.  They remove and decrease promotional rewards if its card holders do not or can not afford to play during the weeks and months.  They decrease rewards if you do not invest thousands during the month.  They collect on holidays and there are never winners during those long weekends.  One of my roadies lost her job 3-years ago and could not afford to bet the max on her favorite slots.  When she had to choose between medicines, food, and paying household bills, she chose to opt out of homelessness.  Maryland Live rewarded her by downgrading her platinum card to gold, decreasing her free play coins from $75 to $15 or $0; and eliminating her food credits.  She has not hit a substantial jackpot at Maryland Live in 3-years and we frequent the casino every weekend.  I should have had a Black Card by now - but because I'm spending thousands and not millions - I don't qualify..smh.

Unlike its competitors, Maryland Live does not set it's slot machines to payout.  The slots are very, very, very tight.  You can sit and feed the machines for hours, playing the max, only to discover that they are set on "collect." No matter what time of day, whether its weekdays or weekends, Maryland Live slots do not payout.  The bonuses are rare and when you are lucky enough to get 20 bonus spins; they pay $4, $6 with no combinations that would pay a couple of hundred and additional bonuses are rare as well.  I have had 42 bonus spins and the machine did not payout $60.  I've watch a black card hold get over 400 bonus spins and only got $60.  How is that possible?  Is this coincidental for a "cash cow" that collects $50 million dollar a month - I doubt it.  With their junior, giant jackpots, and annoying recording of so called "another jackpot winner...so keep play,” we; the patrons, have concluded that it’s a recorded lie. The lack of wins has taken the fun out of playing the slots for me. The complaints are the same all over the casino - slots don't payout, serve sucks and beverages are as hard to get as wins on the slots.  There's a period of time when the beverage servers disappear for hours.
 
Maryland Live is the worst thing that has happened to the state of Maryland.  I regret   voting to bringing that casino to this great State.  Even though I doubt that I'll be missed because the casino has a lot of suckers like me...I can't wait for MGM to open.  Until then - my roadies and I will not be setting foot back in Maryland Live so I guess when they realize that I haven't been there just giving them my hard earned money - I can expect my status to be downgraded as well.

J
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Comments

2 results - showing 1 - 2
Ordering
June 12, 2016
You seem to have a few wrong attitudes about casino gambling. If you keep going, you will keep losing. You will win once in a while, but you are expected to lose in the long run. It does not matter which casino you go to, the results will be the same. You are supposed to go to a casino to have some fun and you shouldn't expect to make a living there. Also, stop betting max coin because you will usually just lose your money faster. See this video - https://youtu.be/s3jIVLyWdVs
SB
Steve Bourie
August 23, 2016
for a person who has found this sight you surely don't read it. Nor watch their youtube videos. Your ignorance on how a casino operates is the only excuse for your anger. if you took the time to learn how slot machines work, maybe your perseption of the casino owes you the world may change. it's illegal for ths slot to payout less and more than the state gaming comission allows. This is usully a window between 87% - 94% of ANNUAL payout. look around this webpage for slot payouts per casino, city and state. you'll see.
CG
Colon Gaskill Jr
2 results - showing 1 - 2

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