Review Detail

2.0 53
Maryland 12556
Avoid MD Dive wait for the Competition
(Updated: May 22, 2014)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Between $3000 getting pick pocketed while in the casino.

The whole New Year's Eve fiasco very similar to the slot tournament fiasco and the black card parties planning is very poor with MD Live Events.

The $60000.00 in losses with a horrible to no payout ratio within the last year Not to mention the rest of the money I've thrown at Live throughout the year unrated.

The rate of play min $25 a hand in NJ would include a no mid shoe entry unlike MD Live where the tables are designed to be opened for people to get screwed by the house & rarely opened $15 tables.

I don't even want to get started on the high price of liquor.

There are not any perks to being a black card member at Live unless I play $1000 a hand or similar to be at executive tier. The same so-called black exclusive gifts are equally available to gold player's that play $100/ make 1000 points that day.

Pit bosses don't enter in my play properly there are thousands I have not been rated on.

The atmosphere as a result of the clientele is not enjoyable.

The customer service in general from all departments especially the food service & food quality in general is not good at all.

I had a card dealer hacking in my face as she was on the clock sick.

I feel like the drive to DE or AC is more worth it as of late.

I know MD Live is making its $50 million a month & what I throw at it is chump change in managements view.

But if I throw the same amount of money in jersey as I do at MD Live. I'd never hear I'm in the hole with comps the win ratio wouldn't be as horrible as it is in Live.

The food quality would actually be edible & food staff would be more professional & not follow me with a rag wiping the buffet as I serve myself or I won't have to get a supervisor to make sure the pasta or omelette line is open as the worker is playing at the pizza counter ignoring customers. Just to name a few.

The black tier perks will actually feel like perks, lines would actually feel like high roller lines & I won't have to ask workers to do their jobs instead of talking about their personal love lives and tend to the general line only ignoring VIP line members.

Black tier exclusive events shouldn't feel as segmented as they currently are there, I currently feel as if my last name has to be Fetherline to be invited to any worthwhile event.

Not one proper prime rib event has happened since I became black tier member. The last 2 events your 2 choices are fish which I don't eat and only raw steak which I only eat cooked I had to wait 45 mins just to get a drink order not the drink add an hour and that's when food came out.

The overall experience in general shouldn't have me feeling ripped off, worthless, & angry as I currently feel about service when being a MD Live Patron.

J
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