Hollywood Casino Bangor

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1.6 (12)
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12 reviews
5 stars
 
0%
 
8%
 
8%
 
8%
 
75%
Overall rating
 
1.6
Slots
 
1.3(12)
Table Games
 
1.5(10)
Customer Service
 
1.8(12)
Player's Club
 
1.3(12)
Gaming Atmosphere
 
1.6(12)
Amenities or Hotel
 
1.7(9)
Food & Drink
 
1.7(12)
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12 results - showing 1 - 5
1 2 3
Ordering
Sad Sad Sad
Overall rating
 
1.9
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
3.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
3.0
Food & Drink
 
1.0


This establishment is a joke when compared to actual casinos. The alleged pay-out of 87% is again... a joke. there is no way they return 87% of what they take in.



Myself and a partner conducted our own independent "testing" if you will of this. We took $10,000. Divided it between us and made 5 visits each to the facility. We played .25, .50 and $1.00 three reel machines only. On EVERY visit we were cleaned out of our $1,000 in less than an hour, with the largest single spin win being $300. That only happened once in $10,000!!!



The state of Maine is unofficially giving Hollywood slots a monopoly on the gaming in the state by denying any and all other applications to open facilities. We suspect the scam that is Hollywood slots will continue until this blatant government corruption is uncovered. And some true competition is introduced into gaming in Maine.



?

FJ
Comments (1) | Was this review helpful? 18 2
All true
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0


I must agree with the other two reviews. Hollywood Slots is a joke. The machines are tighter than tight, the food is terrible and there is nothing to look at or anything of intrest there.



If you want to lose your money fast then by all means go. I would rather save my money and go to a real casino, like Foxwoods. It would be a better experience if you could at least keep playing a little longer.



This is the first casino I've been to and lost my money so quickly. Bangor needs to check out some of the other casinos and get a clue.



?

C
Comments (0) | Was this review helpful? 14 0
food at the buffet
Overall rating
 
1.2
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0


My girlfriend and I went to eat at the epic buffet on 3/2/09 at 7pm, I was unimpressed with the speed at which my girlfriend and I were seated (almost 30 min). I noticed there were signs that said to look over the buffet before eating to insure food stays hot. After doing so I picked up a plate to start and after placing several items on my plate. I was unimpressed with the way the food looked (dry and crusty) many of the items on the buffet were almost completely empty.



The prime rib was way too rare and didn't look like it had even been cooked all the way through, the chicken was all dried out and over done. After getting our food we went back to our table and found the food to be very cold and bland tasting, I had gotten several of the peel and eat shrimp which tasted bad and smelled fishy so I ended up not eating them.



I then went to get some soup and salad and found that there were no soup bowls, so I went to the salad bar and what a mess (the pasta and potato salad were crusty and brown as was most of the lettuce) the toppings for the salad were mixed in with other toppings and the salad dressing was splattered all over. After the soup bowls came (finally) there were no saucers to put them on and I noticed people sloping soup on the counter I ended up trying the chili which ended up being cold and tasteless. Well I could go on and on but I think you get the idea, however I have to say one positive thing; the waitress was friendly.



In closing I would strongly suggest not eating at this establishment, we were very disappointed with the service and food over all. But don't take my word for it, if your bold enough try it for yourself I think you will have the same opinion. Good luck

JS
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Slots
(Updated: March 28, 2012)
Overall rating
 
1.3
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
3.0
Haven't stayed at the casino nor would I want to stay there. They have lousy customer service, you stand in line for several minutes at the player card area because they usually have only a couple workers at the windows even during busy weekend hours. They no longer hang your coat, you hang it yourself and if it gets stolen I guess you are sol. This to me is pretty tackey and the slots are so tight there, I hardly ever win. They seem to only cater to the big gambler, the idiot that goes in and spends hundreds of dollars at a time. If you're expecting to go with 60 or 70 bucks you might get to play for 15 minutes or so. No lie, they need to loosen up their slots and start catering to everyone if they want to keep people coming back.
J
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Horribly Boring
(Updated: February 04, 2012)
Overall rating
 
1.2
Slots
 
1.0
Table Games
 
1.0
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
2.0
Food & Drink
 
1.0
Boring, lousy food and a blatant rip-off. The state should look into their pay out claims. I don't believe them for one single minute.

Do not waste your $$ on the buffet unless you enjoy processed cardboard food. The little snack place does have decent salads though.

Seriously, don't bother with this joke. It's simply awful and a complete waste of time/$$$.

Take the drive to Foxwoods or Mehegan Sun where they know a thing or two about customer service and entertainment.
BK
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