DiamondJacks Casino - Bossier City

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3.2 (9)
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DiamondJacks Casino - Bossier City

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This Casino Permanently Closed on May 15, 2020

User reviews

9 reviews
 
11%
 
44%
 
22%
2 stars
 
0%
 
22%
Overall rating
 
3.2
Slots
 
3.2(9)
Table Games
 
3.5(6)
Customer Service
 
3.2(9)
Player's Club
 
3.0(9)
Gaming Atmosphere
 
3.2(9)
Amenities or Hotel
 
3.4(8)
Food & Drink
 
3.0(9)
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Ratings
Slots
Table Games
Customer Service
Player's Club
Gaming Atmosphere
Amenities or Hotel
Food & Drink
Comments
Horrible Crap Games
(Updated: March 07, 2017)
Overall rating
 
2.5
Slots
 
2.0
Table Games
 
N/A
Customer Service
 
2.0
Player's Club
 
3.0
Gaming Atmosphere
 
2.0
Amenities or Hotel
 
4.0
Food & Drink
 
2.0
Table games especially craps are horrible! If your looking for craps games don't go. 
MM
Comments (0) | Was this review helpful? 1 1
VERY NASTY NOT CLEAN
(Updated: September 20, 2015)
Overall rating
 
1.2
Slots
 
2.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
1.0
Food & Drink
 
1.0
Worst casino ever, I travel a lot and check out casin is, this place I would not let my pet squirrel stay there
G
Comments (1) | Was this review helpful? 0 0
HORRIBLE!!!! Rude employees, broken slot machines
(Updated: July 31, 2015)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
Don't waste your time or money! Or better yet -- send your worst enemy there. This place is a joke and should be shut down. The person in charge of hiring should be fired because they obviously don't know What they are doing. I have never been to one business with so many rude employees. Not to mention most of them are Very "unkept" and that's being nice.
A
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A wonderful get away!
(Updated: December 27, 2013)
Overall rating
 
4.6
Slots
 
4.0
Table Games
 
4.0
Customer Service
 
5.0
Player's Club
 
5.0
Gaming Atmosphere
 
5.0
Amenities or Hotel
 
5.0
Food & Drink
 
4.0
I love coming here to get away from everything I have to deal with in Texas. Slots are good because I have won a few times, but I usually don't, table games are good to great, could keep five dollar tables open longer and give more reward points per half hour. Always find the staff with a friendly attitude, the seafood on Fridays are definitely worth the price. Player's Club could do a little better for the table players but do great for the slots. Gaming atmosphere is always fun, friendly and lighthearted. I love the hotel rooms with jacuzzi's, large bathrooms sleeping area separate from the sitting area. Their comp drinks are as good as I get at a bar (Crown and Coke is my drink). The food is great from the room service to the restaurant, can't complain one bit.
JC
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Room not up to date
(Updated: July 30, 2012)
Overall rating
 
3.6
Slots
 
5.0
Table Games
 
3.0
Customer Service
 
5.0
Player's Club
 
4.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
1.0
Food & Drink
 
3.0
Room was short 1 TV in suite. No electric in bath room. MOLD BAD in bathroom. Hallway smells ready bad like mold mildew

Rude dealer on blackjack table had to change table & report to pit boss. At buffet did not give us senior discount. Why do they not discount for kids meal?
Service was great. Food was good.
Players Club is more for slot players. Card games not awarded enough. Still had a great time & won a little playing Blackjack
A&
Comments (0) | Was this review helpful? 0 1
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