I have been at Eldorado since its inception. I was extremely pleased with the establishment until this last year. Seems they are attracting people that do not play, but come for hourly drawings. I see people all of the time getting drinks, just sitting at the the slots and never playing. I have asked if they are playing and they say they are playing the machine. When I ask for assistance from slot personnel, I am told, " That person spends a lot of money here and I can't bother them." Well, I spend a lot of money, too. I'm tired of the brush off and will take my $$$ to Horseshoe. Horseshoe treats me better and I'm not bothered by the riff-raff that hoards machines while sucking down drinks and not playing. Seems like waitstaff is catering to relatives or something. The free-loaders don't even tip, so what's up with that?