Review Detail

2.4 16
Iowa 4510
Very caring employee's
Overall rating
 
3.0
Slots
 
4.0
Table Games
 
1.0
Customer Service
 
5.0
Player's Club
 
1.0
Gaming Atmosphere
 
4.0
Amenities or Hotel
 
1.0
Food & Drink
 
5.0
My Husband and I took our grand daughter to the Casino for a belated Christmas gift, after she left we stayed a while longer. When we decided to leave we found that an anti theft devise we had for our car was lost. I went to management and EVERYBODY pitched in to help locate it with us. I mean the whole staff, Managers, security, housekeeping and floor help. We we're so thankful for their caring for our problem, very unexpected, Of which we are so grateful we will definitely be back
We just wanted to Thank everyone for trying to help, it's very refreshing to be at a place with such caring employee's in a very public place like a Casino.
DT
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