Review Detail
3.6 6Slots
(Updated: May 29, 2013)
Overall rating
2.7
Slots
3.0
Table Games
N/A
Customer Service
3.0
Player's Club
1.0
Gaming Atmosphere
3.0
Amenities or Hotel
3.0
Food & Drink
3.0
I have been going to this casino since it opened. Until the last few years the comps
have been easy to receive and generous. Now I am lucky to get one buffet on my card
each time I come. Before I would bring another person or a few people and could get
meals for every one of them free on my card. Now it is often hard to get one just for
myself. I am gambling the same amount or more but it seems they cut back on comps. I would have expected the opposite with Ohio having casinos but they have become tighter on comps.
I make hotel reservations and found I cannot make a reservation over a month ahead of the
date. That is another change they have made. Plus, most of the time when I arrived a room
would be ready (about noon). Now it seems they wait until 4 p.m. to check me into a room.
While I realize that is what they tell you, your room will be ready by 4, I am always asked
what time do I think I will arrive and I say 11 a.m. to noon.
have been easy to receive and generous. Now I am lucky to get one buffet on my card
each time I come. Before I would bring another person or a few people and could get
meals for every one of them free on my card. Now it is often hard to get one just for
myself. I am gambling the same amount or more but it seems they cut back on comps. I would have expected the opposite with Ohio having casinos but they have become tighter on comps.
I make hotel reservations and found I cannot make a reservation over a month ahead of the
date. That is another change they have made. Plus, most of the time when I arrived a room
would be ready (about noon). Now it seems they wait until 4 p.m. to check me into a room.
While I realize that is what they tell you, your room will be ready by 4, I am always asked
what time do I think I will arrive and I say 11 a.m. to noon.
S
Sue