My wife and I took my mother-in-law to the Horseshoe for her birthday. It was the only thing she wanted. We arrived early, about 8:30 a.m. We valet parked, and the women working were helpful, offering to get my mother an electric cart. It cost $20 and arrived FILTHY and without a full charge on the battery. When we got into the casino, it too was FILTHY. The "cleaning" people I saw were busy socializing, using bad language, and trying to look busy. The machines were disgustingly filthy. We had lunch at the buffet, and the service was HORRIBLE. One drink, no refills, no one took dirty plates off the table, rude waitress and hostess. Oh, and my mother's cart died while we were there. Even though we won, it wasn't enough to ever go back, especially since there are other options. I really can't stress enough how bad it was. FOUR WINDS is worth the drive.