Downside No Hotel. You can actually win some money at slots but unpredictable. Get mailings and coupons always for $5.00 casino cash. Need to mix it up besides always getting $5.00. Only reason customer service is bad because at the buffet and other food outlets.(employees are rude) Buffet is horrible. You get more for your money at fast food place down the street. Casino also mails you comps for buffet but buffet is always having a special because it's so bad and your comps are no good, they will not honor coupons or comps for buffet. Don't know why they mail them out. Again spend your money on food at a cheaper and better place down the road.