Blue Chip Casino & Hotel

Review Detail

2.4 25
Indiana 8056
Total Indifference
(Updated: April 07, 2014)
Overall rating
 
1.0
Slots
 
1.0
Table Games
 
N/A
Customer Service
 
1.0
Player's Club
 
1.0
Gaming Atmosphere
 
1.0
Amenities or Hotel
 
N/A
Food & Drink
 
1.0
We arrived and were assigned to a room -- Solara King -- that was supposed to have a view of Lake Michigan -- we got a view of the parking lot and garage. Our room -- on my usual side of the bed -- did not have a plug for my CPAP. The solution from the staff was to learn to sleep on the other side of the bed or drape an industrial extension cord. I spoke with Jack -- the hotel supervisor -- who displayed zero interest in trying to correct these issues. I suggested a room change to no avail. When I told him that we were considering leaving, he said fine, just drop the key cards off at the front desk.

We left and went to St. Louis where we had an absolutely terrific experience at Hotel Lumiere. If you have a choice, then chose anyplace else.
S
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