Review Detail

2.3 7
Illinois 6332
Not What It Used To Be
Overall rating
 
1.9
Slots
 
2.0
Table Games
 
1.0
Customer Service
 
2.0
Player's Club
 
1.0
Gaming Atmosphere
 
3.0
Amenities or Hotel
 
2.0
Food & Drink
 
2.0
The slots and video poker used to give you a chance to win, but they have tightened the machines. Now a decent pay is rare. The buffet is just about the same all of the time. It's OK, but nothing special. I won't play the table games because the minimum is too high. My wife and I would go almost weekly for the first 12 years because we felt we had a chance to win. Now we go to Hollywood once every 4 to 6 weeks. We would go to Empress, but the had a major fire in March 2009. They made changes in the way the customer earns slot points and now they don't seem to be worth much of anything. They have taken the fun out of this casino and made it mediocre.
G
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