Always had pretty good customer service. Slots zero payout. Always lose $.. No free drinks what is that? All casinos I have been in drinks are free whether you are playing heavy money or a few bucks on penny slots.. Rooms I have stayed in nicer for the $ no more comp rooms suppose they need the $ to build new casino. No arcade for kids or pool for kids unless you are staying at hotel.. If having family here better stay at diplomat as if it rains pool still open so kids can stay with auntie a night